Shipping policy

At ECO-Care Refrigerants, we are committed to providing you with high-quality refrigerants at competitive prices. We understand that getting your refrigerants quickly and efficiently is important to you, and that's why we offer shipping services to most locations within the continental U.S., excluding California.

Shipping Options
We offer a variety of shipping options to meet your needs. Standard shipping is typically used for most orders and generally takes 3-5 business days to arrive.

Order Processing Time
Most orders are processed and shipped within 1-2 business days of receipt. However, during peak seasons or due to unforeseen circumstances, such as weather or supply chain disruptions, processing times may be delayed. We will do our best to keep you informed of any delays and provide you with an estimated delivery date.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your package online and monitor its delivery status.

Damaged or Lost Shipments
While we take every precaution to ensure that your order arrives safely and securely, sometimes shipments may be damaged or lost in transit. If your shipment arrives damaged or does not arrive at all, please contact us immediately so we can assist you in resolving the issue.